Job Description

This is a remote position.

Are you a seasoned professional who thrives on building trusted client relationships, driving measurable results, and empowering others to achieve lasting success?

We’re seeking a Director of Client Success to lead engagement strategies, guide participants through our transformational learning and leadership programs, and champion long-term partnerships that create meaningful impact. This is a performance-based opportunity designed for a proven relationship-builder who excels in high-accountability, results-driven environments.

LiveHappy Initiative is a transformational learning and development company operating in more than 120 countries. Through award-winning programs and proven frameworks, we equip purpose-driven individuals with strategies, resources, and mentorship to align their work with their values and goals. In this role, you’ll enjoy remote flexibility, complete schedule autonomy, and income potential directly tied to your performance — all while making a measurable difference in the lives and careers of the people you serve.

Highlights

• Impactful Work – Guide clients in applying tools and resources that support their goals.
  

• Relationship Building – Develop trusted, long-term partnerships.
  

• Flexibility – Work remotely with full autonomy over your schedule.
  

• Professional Exchange – Share and learn best practices with peers during training calls.
  

• Growth Potential – Opportunities to expand your expertise and influence.
  

Key Responsibilities

• Lead the client success strategy to equip clients with tools, resources, and guidance for strong program engagement.
  

• Build and nurture long-term client relationships, serving as a trusted advisor.
  

• Oversee onboarding and engagement processes for new clients.
  

• Identify client needs and collaborate with internal teams to recommend tailored solutions.
  

• Contribute to continuous improvement by sharing client insights and market trends.
  

• Mentor and support peers by sharing expertise during scheduled training calls.
  

Requirements

• 10+ years of professional experience, with 5+ in client success, account management, or relationship-focused leadership roles.

• Proven ability to manage high-value client relationships and deliver measurable results in a performance-based role.

• Strong interpersonal and consultative communication skills.

• Experience managing client lifecycle processes and retention strategies.

• Proficiency in digital tools, CRM systems, a nd analytics platforms.

• Based in the U.S. or Canada with reliable internet access.

Benefits

• Remote work with complete schedule autonomy.

• Strategic ownership of client success initiatives.

• Full training is provided to equip you with proven tools and systems from day one.

• Professional growth opportunities in a results-focused environment.

• Structured peer learning during regular training calls.

• Access to frameworks and resources that support both your success and your clients’.

• Performance-based earnings — income potential directly tied to your results.

• Full-time and part-time opportunities available.

Additional Details

• Performance-based role — outcomes are directly tied to results achieved.
• Full-time and part-time opportunities available.
• Open to U.S. & Canadian applicants only.
• Not suitable for students or recent graduates.

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