Care Coordinator Job at The Elderlaw Firm, Greensboro, NC

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  • The Elderlaw Firm
  • Greensboro, NC

Job Description

Care Coordinator – Empower Families Navigating Elder Care

About the Role

Are you a compassionate professional with a background in social work? Do you love helping families make informed decisions and supporting seniors with dignity — without the demands of clinical or case management work?

As a Care Coordinator, you’ll serve as a trusted advisor to families navigating the complexities of elder care. You’ll conduct assessments, clarify goals, educate on care options, and coordinate with care managers and professionals — all while ensuring that legal and care plans align. Training will be provided to help you understand the legal planning side of our work, so you can confidently connect health and legal planning in a way that empowers families.  This is a collaborative, non-clinical role where your empathy, organization, and communication skills will shine.

What You’ll Do

  • Guide families through care planning with empathy and clarity
  • Conduct assessments to identify needs, goals, and concerns
  • Educate families on care options, resources, and planning strategies
  • Coordinate with care managers and facilities — not manage care directly
  • Use tools like Microsoft Teams and Curo365 to document and collaborate
  • Attend care planning meetings and advocate for client needs
  • Represent the firm at community events and build strong professional relationships

What You Bring - Qualifications

  • Bachelor’s degree in social work, healthcare, or related field
  • 2–4 years of experience with seniors (hospice, senior living, care navigation, etc.)
  • Strong listening, assessment, and communication skills
  • Familiarity with elder care systems, dementia care, and caregiver support
  • High tech fluency — if you struggle with digital tools, this role is not a fit
  • Empathy, professionalism, and a team-first mindset

Why Join Us?

We’re a tech-forward elder law firm that believes in empowering families with clarity and compassion. Our Elder Care Navigation program blends legal planning with care coordination to help families make confident, values-based decisions. We offer:
  • A supportive, collaborative team culture
  • Regular hours and a healthy work-life balance
  • A mission-driven environment where your work truly matters
  • Great benefits including dental/vision and 401K match
  • Opportunities to grow, lead, and make a lasting impact

Not a Fit If...

  • You’re uncomfortable with technology or learning new tools
  • You prefer clinical or hands-on care roles
  • You’re looking for a remote-only position
About The Elderlaw Firm
We strive to be the best team of estate planning and elder law professionals in the area by providing peace of mind to our clients and their families through life’s many stages. We are a small firm with a great work environment and a team committed to making a difference in the lives of our clients, each other, and our community. We are committed to building a standout team and firm culture by supporting team members to achieve their personal and professional goals while meeting the high demands of our firm and clients.  

 

Job Tags

Full time,

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